Dear Valued Guests, please kindly note the following terms for a smooth and pleasant trip:

1. Travel Insurance: For your safety, our agency requires mandatory travel insurance (included in the quotation), which focuses on personal injury protection. Please note that we are not liable for any uninsured injuries, losses or costs.

2. Personal Belongings: For your peace of mind, please take good care of your valuables (money, passports, phones, cameras, documents). We regret that we are not liable for their loss, damage or theft.

3. Health & Safety: Please confirm that you are healthy and fit for travel. For your safety, you will bear responsibility for any injuries/issues caused by pre-existing conditions, personal negligence or failure to follow safety instructions.

4. Free Time: During your free time or non-itinerary activities, please take care of yourself. We are not liable for any accidents, delays or losses that occur during this period.

5. Force Majeure: In case of delays, changes or cancellations due to force majeure (natural disasters, weather, traffic jams, government policies, strikes, emergencies), we are not liable, but we will do our best to assist with rearrangements without covering extra costs.

6. Third-Party Services: Services such as airlines, hotels, restaurants and attractions are provided by third parties. We will assist you if there are any issues, but we are not liable for their mistakes, delays or problems.

7. Cancellation & Changes: If you need to cancel or change your booking, please note that pre-agreed fees may apply. Kindly confirm the details upon booking.